Scorecard
4
Notifications
4 new
Mark all as read
New alert · NPS ≤ 6
Applewood Kia · Sales · Survey S-10458 scored 4
2 min ago · Day 0
Alert escalated · Day 6
Kia Ste-Foy · Service · Fixed Right First Time = No. Sent to Dealer Principal, DPSM and Regional Manager
1 hr ago
Alert overdue · Day 3
Bank Street Kia · Sales · No action logged in 3 business days
3 hrs ago
System announcement
New KPI targets take effect October 1, 2026. Review them in Resources.
Yesterday · CX Admin
Incentive program launched
[Program name] runs [Start date] to [End date]. Target: ASSI ≥ [xx].
Sep 24
View all notifications
?
EN
FR
User Name
CX Admin · National
Kia E-Checklist
Kia Digital Product Guide
Kia Way
Log Out
Resources
General
14 items
Platform User Guide
PDF
Sales Questionnaire
PDF
Service Questionnaire
PDF
Sales Survey Link
Link
Service Survey Link
Link
Sales & Service Index Models
PDF
Kia Service Invite
PDF
Kia Sales Invite
PDF
Kia Sales Reminder
PDF
Kia Service Reminder
PDF
Frequently Asked Questions
PDF
Training Webinar Deck
PDF
Training Webinar Video
PDF
Mobile App User Guide
PDF
Bonus Programs
3 items
KPI Improvement Bonus Program (Feb 12 – Mar 31, 2024)
PDF
Service Consultant KPI Improvement Bonus Program Update
PDF
Q2 KPI Improvement Bonus Program (Apr 1 – Jun 30, 2024)
PDF
Kia (CX) · Wireframe · Resources · Sample data