Survey List

Last refreshed Sep 29, 2026, 2:42 PM ET
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Survey TypeSurvey Type (Detailed)Survey IDDealer CodeDealer NameDistrictRegionSurvey ScoreCustomer NameCompleted DateCustomer EmailUpdated Customer EmailSales Person NameSales Person IDVINModelModel YearVehicle TrimSale DateInvitation Created DateInvitation Sent DateAlert StatusAlert TypeNPSCustomer Comments: NPSSurvey Start DateSurvey Length (min)Days to Complete
SalesSales – Short29993411003Applewood KiaW4WESTERN100.0A. NguyenSep 28, 2026nguyen@example.comnew.nguyen@example.comEmployee 0140000KNA•••••••20800Sportage2026EXSep 12, 2026Sep 19, 2026Sep 20, 2026––10“Great experience”Sep 24, 202662
SalesSales – Long29997511027Applewood Langley KiaW4WESTERN96.4M. TremblaySep 27, 2026tremblay@example.com–Employee 0240137KNA•••••••20807Telluride2026SXSep 11, 2026Sep 18, 2026Sep 19, 2026––9“Very helpful staff”Sep 23, 202691
SalesSales – Long30001611028Kia South VancouverW3WESTERN52.1R. SinghSep 26, 2026singh@example.com–Employee 0340274KNA•••••••20814Seltos2026LXSep 10, 2026Sep 17, 2026Sep 18, 2026OpenNPS ≤ 63“Waited too long for delivery”Sep 22, 202644
SalesSales – Short30005721028Kia West EdmontonW2WESTERN91.8L. MartinSep 25, 2026martin@example.com–Employee 0440411KNA•••••••20821EV92026LandSep 9, 2026Sep 16, 2026Sep 17, 2026––9“Smooth paperwork”Sep 21, 2026120
SalesSales – Long30009853012Bank Street KiaC3CENTRAL88.5J. RoySep 24, 2026roy@example.comnew.roy@example.comEmployee 0540548KNA•••••••20828Carnival2026EX+Sep 8, 2026Sep 15, 2026Sep 16, 2026––8“Good overall”Sep 20, 202673
SalesSales – Long30013953139Orleans KiaC3CENTRAL100.0K. LeeSep 23, 2026lee@example.com–Employee 0640685KNA•••••••20835Sorento2026X-LineSep 7, 2026Sep 14, 2026Sep 15, 2026––10“Excellent”Sep 19, 202651
SalesSales – Short30018051164Toronto KiaC2CENTRAL74.2D. WilsonSep 22, 2026wilson@example.com–Employee 0740822KNA•••••••20842Niro EV2026WindSep 6, 2026Sep 13, 2026Sep 14, 2026OpenNPS ≤ 66“Price changed at signing”Sep 18, 202682
SalesSales – Long30022161018Kia RepentignyE4EASTERN98.9S. BrownSep 21, 2026brown@example.com–Employee 0840959KNA•••••••20849K52026GT-LineSep 5, 2026Sep 12, 2026Sep 13, 2026––10“Très bon service”Sep 17, 202665
SalesSales – Long30026261104Spinelli KiaE5EASTERN63.0C. GagnonSep 20, 2026gagnon@example.comnew.gagnon@example.comEmployee 0941096KNA•••••••20856Sportage2026EXSep 4, 2026Sep 11, 2026Sep 12, 2026OpenNPS ≤ 64“Car not ready on time”Sep 16, 2026111
SalesSales – Short30030372027Edmundston KiaA1ATLANTIC95.5P. CôtéSep 19, 2026côté@example.com–Employee 1041233KNA•••••••20863Telluride2026SXSep 12, 2026Sep 19, 2026Sep 20, 2026––9“Friendly team”Sep 24, 202672
Showing 1–50 of 9,596 entriesRows per page
Kia (CX) · Wireframe · Survey List · Sample data

Survey 299934

Survey type
Sales – Long
Survey score
96.4
NPS
9
Completed
Sep 27, 2026
Dealer
53012 – Bank Street Kia
District / Region
C3 · Central
Customer
M. Tremblay
Sales Consultant
Employee 02
VIN
KNA•••••••20807
Model
Telluride SX 2026
Language
English
Alert
None

Responses

Overall, how satisfied were you with your purchase experience at this dealership?10 · Completely satisfied
How likely are you to recommend this dealership to a friend or relative? (NPS)9
Did the Sales Consultant demonstrate the vehicle’s audio, entertainment and navigation functions?Yes
Did the dealership offer to set up your first service visit?Yes
Were you contacted by the dealership within 3 days of delivery?No
Was your vehicle delivered with no issues?Yes
Satisfaction with the Sales Consultant10
Satisfaction with the paperwork completion8

Customer comment

“Very helpful staff. The delivery took longer than promised, but the team kept me updated.”

Survey Detail · 299618

Survey type
Sales – Long
Survey score
96.4
NPS
9
Completed
Sep 27, 2026
Dealer
53012 – Bank Street Kia
District / Region
C3 · Central
Customer
M. Tremblay
Sales Consultant
Employee 02
VIN
KNA•••••••20807
Model
Telluride SX 2026
Language
English
Alert
None

Responses

Overall, how satisfied were you with your purchase experience at this dealership?10 · Completely satisfied
How likely are you to recommend this dealership to a friend or relative? (NPS)9
Did the Sales Consultant demonstrate the vehicle’s audio, entertainment and navigation functions?Yes
Did the dealership offer to set up your first service visit?Yes
Were you contacted by the dealership within 3 days of delivery?No
Was your vehicle delivered with no issues?Yes
Satisfaction with the Sales Consultant10
Satisfaction with the paperwork completion8

Customer comment

“Very helpful staff. The delivery took longer than promised, but the team kept me updated.”

Alert Information

#36582
Alert ID36582
Survey ID299618
Survey TypeSales
Alert Created OnOct 18, 2026 1:16 PM
Alert Last UpdatedOct 18, 2026 1:16 PM
Alert CategoryOverall Buying Experience ≤ 3
StatusNew

Customer Information

Customer NameM. Tremblay
Customer Phone[555-555-0100]
Customer Emailtremblay@example.com
VINKNA•••••••20807
Model Year2027
ModelEV5

Alert Actions (History)

New alert created
By System
Oct 18, 2026 1:16 PM

Take Action

Call: M. Tremblay · [555-555-0100]
OR
Root cause *
Resolution *

Dealer Information

Dealer Code53012
Dealer NameBank Street Kia