Trend Report

Dealership: 51080 Milton Kia
Last refreshed Sep 29, 2026, 2:42 PM ET
Segment: EV models
Period type
Start date
End date
Survey type (detailed)
Question groups
Segment
Engine Type
Model Year
Model
EV Models
Select one or more in each group
DescriptionOct 2025Nov 2025Dec 2025Jan 2026Feb 2026Mar 2026Apr 2026May 2026Jun 2026Jul 2026Aug 2026Sep 2026Oct 2026YTD
Completed Surveys4137302221353940443839426326
Records Received82666242497376799380789130689
Index and Measure Scores
SSI (Sales Index)94.994.694.995.095.494.894.694.394.494.394.794.692.994.6
NPS89.587.587.986.388.988.587.086.986.286.288.387.483.387.2
Promoter (%)91.5%90.0%90.9%89.5%91.3%90.7%89.6%90.1%89.2%89.4%90.4%90.1%87.4%89.9%
Passive (%)6.5%7.5%6.2%7.3%6.3%7.2%7.8%6.7%7.8%7.4%7.4%7.2%8.5%7.3%
Detractor (%)2.0%2.5%3.0%3.2%2.4%2.2%2.6%3.2%3.0%3.2%2.2%2.7%4.1%2.8%
Dealership Website
Did you visit the dealership’s website? (% Yes)67.7%66.8%68.9%69.3%68.0%67.5%67.7%67.1%68.6%67.3%67.0%67.9%63.0%67.7%
Dealership Website Index92.591.892.492.893.492.692.591.891.791.992.392.390.592.2
Overall website9.39.29.29.29.39.39.39.29.29.29.29.39.19.2
Website appearance9.39.39.39.49.49.39.39.39.29.29.39.39.39.3
Ease of navigating the website9.39.29.39.39.39.39.39.29.29.29.39.39.29.3
Ease of viewing vehicle pricing9.39.29.29.39.39.39.39.29.29.29.39.29.29.2
Facility
Facility Index93.093.193.493.293.593.193.092.992.892.993.193.091.893.0
Kia (CX) · Wireframe · Trend Report · Sample data